Last updated: April 7, 2026
These Terms of Service ("Terms") govern your use of the Vora AI platform and services ("Services") operated by Vora AI ("Vora," "we," "us," or "our"). By accessing or using our Services, you agree to these Terms.
Vora provides AI-powered front desk automation services including:
Program name: Vora AI Messaging
Program description: Vora sends automated SMS messages on behalf of businesses using our platform. Message types include appointment confirmations, booking links, and lead reactivation outreach.
Message frequency: Message frequency varies. You may receive up to 3 messages per reactivation sequence, plus confirmation messages for appointments.
Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-in: Users opt in by submitting a contact form on a Vora-powered business website and checking a box agreeing to receive SMS messages.
Opt-out: Reply STOP to any message to unsubscribe immediately. You will receive a confirmation and no further messages will be sent.
Help: Reply HELP for assistance, or contact us at hello@voraai.us.
Supported carriers: All major US carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary.
You must be at least 18 years old to use our Services. By using our Services as a business client, you represent that you have authority to bind your business to these Terms.
You agree not to use our Services to:
Business clients using our SMS services are responsible for ensuring that all end users have provided proper opt-in consent before receiving messages. Vora complies with TCPA, 10DLC regulations, and CTIA messaging guidelines. Clients must not use our platform to send messages to individuals who have opted out.
Pricing for our Services will be agreed upon in a separate service agreement. Fees are due as specified in that agreement. We reserve the right to suspend service for non-payment with reasonable notice.
The Vora platform, including all software, AI models, brand assets, and content, is owned by Vora AI and protected by intellectual property laws. You may not copy, modify, or distribute our platform without written permission.
To the maximum extent permitted by law, Vora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.
Our Services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
Either party may terminate service with 30 days written notice. We may terminate immediately for violations of these Terms. Upon termination, your access to the platform will cease and we will handle your data in accordance with our Privacy Policy.
We reserve the right to update these Terms at any time. We will notify clients of material changes via email or our platform. Continued use of our Services after changes constitutes acceptance.
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Disputes shall be resolved in the courts of Orange County, California.
For questions about these Terms, contact us at: